FAQ

Accordion Panel

You can buy through our online shop, simply selecting the products you wish to purchase and paying your purchase quickly and easily through our payment gateway Servired or if you prefer by bank transfer.

Using your order number, You can track the status of your order.

Once purchased / Products, these will be delivered to the address you specify by one of our logistics providers, either GLS or MRW logistics, depending on your geographic location.

Can I send a toy as a birthday gift?

Of course if!. Simply select the option to send to a different address to yours in the order form, and specifies the address to which you want to send the gift. Also, as desired, we may add a card with the text tell us. Simply put the text you want to put on the card under “Order Notes” Order Form.

Can I change the toy if it is not what I expected?

One, course. Simply contact us and we’ll continue the process for change.

Can I send different toys to different addresses?

Of course!!, but they must be in different orders. With each purchase you must clearly indicate the address of the corresponding shipping address and we will send them to the specified addresses through our logistics providers.

Is it safe to pay the orders with my credit card at the Así Stores online store?

Of course. Our payment gateway is guaranteed by Caixabank. However, if you prefer, you can pay your order by bank transfer. For all the payment options, you will receive precise instructions on how to proceed at the checkout.

What if I am not at home when the delivery arrives?

No worries, the logistics company makes several delivery attempts. If they do not find you at home, they will get in touch with to arrange an appointment. However, with your order number you will be provided in the purchase confirmation email, you will be able to track your order at any time.

Contacte con nosotros

Sus datos personales serán usados para mejorar su experiencia cuando visite nuestra página web, para gestinar el acceso a su cuanta o para otros propositos descritos en nuestra política de privacidad.

Teléfono de contacto para pedidos web: 965 56 42 91

Horario de 9.30 a 12.30 y de 15.00 a 18.30 horas de Lunes a Jueves. Viernes de 9.30 a 12.30 horas.